Cathay Pacific Cancellation and Refund Policy

  • Posted on October, 16, 2019

One of the worst air travel experience can include the cancellation of your flights just before the scheduled departure.

You definitely do not want to lose your money after this cancellation of your tickets to the USA

For the first time traveler, the cancellation can lead to issues because of a lack of knowledge and awareness.

Every airline has different policies for cancellation depending upon the cause and if the cancellation is from your end or the airlines’.

Cancellation Policy from Cathay Pacific 

The passengers can cancel the reservation within 24 hours of the bookings made with Cathay Pacific and get the refund in full.

After the cancellation, you can make the bookings within seven days before the departure. You can make such air travel booking online.

If you miss the flight because of delay or mechanical issues, then you must know that:

  • You can make the bookings on the next flight without any charge.
  • You can also claim a refund in case of a change of plans.
  • Re-route your destination through some other carrier.
  • Airlines also provide hotel accommodations and transport facilities in cases of extended delays.

Ways to Cancel Cathay Pacific Tickets

The passengers might find that the fees charged on the cancellation of the flight are very high.

But one can claim for the compensation or discount in case of medical emergencies to family members or other urgent works.

You can avail of these discounts on canceled travel air tickets after you produce a solid proof for the same.

You can cancel the travel flight bookings in various ways. These include:

1. Cancellation Online

One can make the changes with the reservations by clicking on the Manage booking options on the official website. You will have to fill the number on the ticket and the last name on the reservation.

In case you have bought a refundable ticket, you will have to follow the refundable instructions and accept the airlines’ request. You can make the cancellations smoothly.

2. Cancellation By Phone

Cancellation through the phone is also a simple procedure. You will have to connect to the customer care executive for the same.

You have to give the six-digit ticket number and other information related to your ticket.

And for the refundable tickets, you will have to ask for the refunds so that it can be timely processed.

3. Cancellation Through Ticket Office

One can also cancel the airline flight ticketsby making a call to the travel agency in-person.

Also, the airline will process the refund after telling the cancellation policy.

Moreover, let the officials know about the changes in your itinerary. And you can even ask for the discounts on the cancellation fee in case of emergency cancellation.

Cancellation due to Denial in Boarding

  • In case the airline denies your boarding to the flight, you are eligible for the compensation. Consider the following before claiming the same:
  • The passengers could not claim any compensation if the cancellation was informed to them 14 days before the scheduled departure of the flight.
  • If the cancellation made from the airlines’ end and you are informed 7 to 13 days prior, the airlines will provide you an alternate flight as compensation. But in such cases, you will have to depart no more than 2 hours and reach the destination in less than 4 hours.
  • If you are informed of the cancellation in less than seven days, you will be offered another flight. The conditions being, you need to depart no more than 1 hour and reach the destination in less than 2 hours.

Cathay Pacific Refund Policy

  • The passengers cannot use the ticket number once the cancellation is made, and the refund is processed.
  • A printout with the authorization number is issued immediately after the submission of the refund request.
  • You can ask for the refund within two years of the issue date as per the Cathay Pacific Refund policy.
  • In case the passengers have to make the changes in the date and time of flight bookings online, they are eligible for a partial refund.
  • You can request the transfer of unused value to your credit card.

You will receive a refund within seven working days after the request in the US sector. And, for the other areas, the refund might even take twenty working days.

Go through the flight cancellation and refund policies carefully before making travel flight bookings

You should avoid the cancellation and delay at your part as much as possible to avoid the hassle afterward.

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